Wythall privacy policy

We are committed to preserving the privacy of all members, volunteers, customers and visitors.

Personal data which we collect

We collect personal data about you when you:

Purchase goods from our website or ebay listings
Contact us through our Website
Contact us by letter, email or telephone
Complete customer feedback or surveys
Join us as a member
Join us as an active volunteer

The personal data collected in the above manner may include:

Full name
Postal address
Email address
Telephone number

We may collect personal data about you so that we can:

Fulfil our agreement with you in respect of any products you purchase
Respond to queries, refund requests or questions relating to your order
Provide you with the members newsletter either by post or email
Provide you with news and other relevant information via email

We will only use your personal data where it is permitted by law and where we need to use your personal data in order to perform a contract with you.

Payment details

We do not hold or store any payment details which you provide to us when you order a Product. Any payment details you provide will be held by the relevant third party payment provider (PayPal, Stripe or Worldpay).

Disclosure of your personal data

We do not share your personal data with any third parties, however we may share your personal data in order to comply with our legal or regulatory obligations.
We will not and do not sell your personal data to any third party for marketing purposes.

Removal of personal data

If you no longer wish to receive our newsletter or other informational communications, you may opt-out by contacting us by email (enquiries@wythall.org.uk) or by post to The Secretary, Transport Museum, Chapel Lane, Wythall B47 6JA

Please be aware that you may still receive communications from us until we have had a reasonable opportunity to process your request.

Consent

By becoming a customer, member or active volunteer, you will be consenting to us holding your personal data in order to perform a contract with you

How we keep your personal data secure

To protect your personal data we have policies and procedures in place to make sure that only authorised personnel can access your personal data, that personal data is handled and stored in a secure and sensible manner, and that all systems that can access the personal data have the necessary security measures in place.

How long do we keep your personal data

We retain your personal data for as long as is reasonably necessary for the purposes listed above unless we are required by law to retain your personal data for a longer period.

Your rights

At any point you can contact us to request the personal data we hold on you as well as why we have that personal data, who has access to the personal data and where we got the personal data. Once we have received your request we will respond within a reasonable time period (and in any event no longer than 30 days from the date of your request). Please contact us by email (enquiries@wythall.org.uk) or by post to The Secretary, Transport Museum, Chapel Lane, Wythall B47 6JA to request to see your personal data.

Your right to correct and update the data which we hold about you

If the data we hold on you is out of date, incomplete or incorrect, you can inform us and we will ensure that it is updated. If you are concerned that any of the personal data we hold on you may be incorrect, and you are unable to change it yourself as described below, please contact us by email (enquiries@wythall.org.uk) or by post to The Secretary, Transport Museum, Chapel Lane, Wythall B47 6JA

The right to have your prsonal data erased

If you feel that we should no longer be using your personal data or that we are not entitled to be using your personal data, you can request that we erase the personal data we hold. When we receive your request, we will confirm whether the data has been deleted or tell you the reason why it cannot be deleted. Please contact us by email (enquiries@wythall.org.uk) or by post to The Secretary, Transport Museum, Chapel Lane, Wythall B47 6JA to request that we delete your personal data.

Changes to policy

We keep our Policy under regular review. We may amend and update this Policy from time to time. You should check this Policy regularly to ensure that you are aware of the most recent version that will apply.